Branding & Marketing Agency in London, Ontario
Human Brand is a full-service branding and marketing agency based in London, Ontario, serving clients across Canada and the United States. We combine 50 years of brand strategy experience with modern customer experience (CX) methods to help businesses define who they are, align how they show up, and grow. From brand strategy and visual identity through messaging, marketing, rebranding, and CX design, our team delivers integrated work that keeps strategy and execution aligned instead of handed off between disconnected vendors.
Branding & Marketing
50 years as a full-service branding and marketing agency has taught us how to successfully bring a client's message to market. Our reputation for creating compelling communications is well-earned, and we put our creative and strategic thinking up against anyone. There is no magic bullet — each client's success is crafted with a unique recipe, and compelling messaging is the one constant. Whether it's print, digital, in-home or outdoors, our writers, designers, planners and producers help you level up your marketing and grow your business through design, writing, production, media planning, strategy, advertising, exhibit design, video, web, digital marketing, and recruitment campaigns.
Brand Experience Design
We combine contemporary CX methods with decades of branding and marketing experience to design unique, memorable, brand-centric customer experiences that drive loyalty and repeat business. A refocused customer experience turns your company's performance into a true competitive advantage and inspires everyone in your organization to deliver on the promise your marketing makes. We've worked with organizations across healthcare, manufacturing, real estate, insurance, and education on touchpoint analysis, customer and employee surveys, observational research, and full CX transformation plans.
Rebranding
Sooner or later every brand needs a refresh. New competitors, new directions, new offerings, old ideas, and M&A activity are all good reasons to level it up. The scope of your rebrand is determined by your business objectives and the gap between where you are and where you need to be. Irrelevance is expensive over time — advertising costs more, employees disengage, and new talent is harder to attract. A clear, consistent, compelling message makes everything easier. Our proven process covers research, competitive analysis, brand strategy, creative development, design, writing, and production.
Super Human — the dnAI Platform
dnAI is an AI brand platform we developed with Transmitter Studios that helps companies make the most of AI's speed and efficiency without sacrificing brand equity. It comes preloaded with decades of our design, writing, branding, and marketing expertise. Combined with your brand profile and market intelligence, dnAI keeps AI-generated content strategic and on-brand. It's available to existing clients as an extension of our branding work and as a standalone service for small business owners, communications managers, and franchisors. Learn more at humandnai.com.
Portfolio & Case Studies
Our portfolio spans rebrands, launches, and CX transformations for clients including NDI, Cadence, and CMI. Explore our case studies to see how strategy, identity, and marketing come together to drive measurable results.
Client Reviews
Human Brand is trusted by businesses across Southwestern Ontario and beyond. Read verified Google reviews from clients who've worked with us on branding, rebranding, marketing, and customer experience engagements.
From the Blog
Our blog covers brand strategy, marketing, customer experience, and the craft behind building brands people care about — from how to lose less and win more, to the art of attraction, to the gravity of brands.
Contact Human Brand
Human Brand Communications Group · 550 Elmdale Avenue, London, ON N5X 1H4, Canada · Phone (519) 672-2713 · Email info@behuman.ca. We serve clients across Canada and the United States.